ResolveRCM - Appeal, Reconsideration, and Denial packets assembled in minutes.

Try ResolveRCM on a real denial — free for 7 days See a Real Appeal Packet

HIPAA-conscious intelligence

Appeal, Reconsideration, and Denial packets assembled in minutes.

Built for billers, RCM managers, and practice ops teams handling denials. Not templates. Not copy-paste. Built from your inputs every time.

Exactly what gets submitted to payers — no signup

7-day free trial No credit card required

ResolveRCM provides documentation assistance and does not guarantee payer outcomes.

FORMAL APPEAL REQUEST

To: BCBS Medical Review

Re: Reconsideration/Appeal for CPT 63030-LT on [DOS]

Patient: [PATIENT_NAME] (no PHI)

Rendering Specialty: Pain Management

Treating Provider: [PROVIDER_NAME]

Member ID/Claim #: [CLAIM_NUMBER]

Dear Medical Review Committee,

We are writing to formally appeal the denial of CPT 63030-LT for the above-referenced patient. The procedure was performed on [DOS] and was medically necessary based on the following clinical rationale...

Sample content with redacted patient information. All data shown is fictional.

What's Included

Appeal Letter

MDM Sheet

Coding Validation

Attachments Checklist

Download Your Appeal Package

Word Document

Editable .docx file

Single PDF

All sections in one file

Designed by operators who've worked real denials

Important: ResolveRCM does not submit claims or integrate directly with EHRs.

How ResolveRCM Fits Into Your Workflow

Works alongside your existing systems—no integration required

1

Enter Details

Enter denial details, claim context, and clinical information

2

Select Options

Select payer, specialty, and service

3

Generate Packet

Generate a complete appeal packet (letter + MDM summary + checklist)

4

Export & Submit

Export and submit through your existing billing workflow

Each packet includes:

Appeal Letter MDM Summary Checklist Validation Notes

ResolveRCM does not submit claims or integrate directly with EHRs.

Core Capabilities

Generate professional documentation for every denial scenario

Appeal Packet Generation

Generate a complete appeal packet for a denied claim, including an appeal or reconsideration letter, structured supporting documentation, and export-ready files for submission.

Medical Necessity & MDM Summaries

Create MDM-style clinical narratives that clearly summarize medical necessity, prior treatment, and clinical decision-making—designed to support appeal review.

Denial Reason Intelligence

Turn denial and remark codes into a focused checklist of what to address and include—helping you build more complete packets without guesswork.

ResolveRCM is an EHR-agnostic tool library that helps billing and clinical teams generate complete appeal packets—including appeal letters, MDM-style medical necessity summaries, and supporting documentation checklists—so you can submit stronger, more consistent appeals.

Dashboard

Pro Plan
47 / 300 packets used

127

Total Appeals

78%

Success Rate

14 days

Avg. Resolution

Appeal Outcomes

Won Pending Denied

By Payer

BCBS
42
Aetna
35
Cigna
28
Humana
22

Built from the same documents billers already submit — just faster and more consistent.

No new workflows to learn. Just better appeals, faster.

See a Real Appeal Packet
ResolveRCM - Export Packet

Sample Medical Group

1234 Medical Center Dr, Suite 200

Ph: (555) 123-4567 | Fax: (555) 123-4568

FORMAL APPEAL REQUEST

RE: Claim #BCB-2024-789456 | DOS: 11/15/2024

Dear Medical Director,

We respectfully submit this formal appeal regarding the denial of claim BCB-2024-789456 for CPT code 64483 (lumbar epidural injection). The denial cites "medical necessity not established," however, the documentation clearly supports...

Clinical Rationale: Patient presented with L4-L5 radiculopathy with documented failed conservative treatment including 6 weeks of physical therapy and...

All screenshots and examples shown use fictional data for demonstration purposes only.

Professional Appeal Letters + Packet Structure

Each packet includes a structured appeal letter paired with a clear documentation framework—so reviewers can quickly understand the case you're making.

  • Payer-specific formatting (BCBS, Aetna, Cigna, Humana)
  • Multiple specialty support (Pain, Ortho, Primary Care, Neuro)
  • Word document export ready for submission

MDM-Style Summaries Built for Appeals

ResolveRCM organizes clinical details into a concise, defensible medical necessity summary that supports your appeal without rewriting charts.

  • Structured clinical documentation format
  • Medical necessity support with clinical rationale
  • Includes relevant diagnosis and procedure codes
ResolveRCM - Draft Review

Medical Decision Making (MDM) Support

Problems Addressed:

Chronic lumbar radiculopathy with documented nerve root compression at L4-L5. Failed conservative treatment documented including 6 weeks PT, NSAIDs, and activity modification.

MDM Level: Moderate

Data Reviewed and Analyzed:

MRI lumbar spine (11/01/2024) showing L4-L5 disc herniation with neural foraminal narrowing. Prior PT records reviewed. EMG study confirming radiculopathy.

MDM Level: Moderate

Risk of Management:

Prescription drug management with potential for adverse effects. Interventional procedure with moderate sedation and fluoroscopic guidance.

MDM Level: High

Overall MDM Level Supported: Moderate

Two of three elements support Moderate level per AMA E/M guidelines.

All screenshots and examples shown use fictional data for demonstration purposes only.

ResolveRCM - Export & Download

Packet Ready for Download

Your complete appeal packet has been generated and is ready to export.

Packet Contents:

Formal Appeal Request
MDM Support Documentation
Coding Validation
Attachment Checklist

All screenshots and examples shown use fictional data for demonstration purposes only.

Built for Real Billing Workflows

Export packets as Word or PDF files and submit them using your existing payer portals, clearinghouse processes, or EHR workflows.

  • Export to Word or PDF format
  • Works with any payer portal or clearinghouse
  • No EHR integration required
Built for Teams

Invite Your Whole Billing Team

ResolveRCM is designed for billing offices of any size. Share a simple invite code with your team members and get everyone onboarded in minutes—no per-seat pricing, no user limits.

  • Simple Invite Codes

    Share an 8-character code—team members join your organization instantly

  • Role-Based Permissions

    Owner, Manager, and Member roles with appropriate access levels

  • Centralized Billing

    One subscription for your entire organization—packet-based, not per-seat

Team Members

5 members
S

Sarah Johnson

sarah@practice.com

Owner
M

Mike Chen

mike@practice.com

Manager
A

Amy Rodriguez

amy@practice.com

Member
Invite Code: AB3X7K9P

Track Every Appeal

Monitor your appeal outcomes, identify trends by payer, and measure your success rate over time

Success Rate Tracking

See your appeal win rate at a glance. Track outcomes over time and identify what's working.

Payer Insights

Break down performance by payer. Know which insurers approve more and where to focus efforts.

Export to Excel

Download your analytics data for reporting, compliance, or deeper analysis in your own tools.

HIPAA-Conscious by Design

ResolveRCM is built with privacy and security principles appropriate for healthcare documentation workflows, with controls aligned to industry standards.

PHI Stays in Your Browser

Protected Health Information is stored only in your browser's local storage—never transmitted to our servers or the AI.

Smart PHI Detection

Automatic detection warns you if patient names, dates, or identifiers appear in text before sending to the AI.

Role-Based Access

Team permissions ensure the right people have access to the right features.

Encryption Everywhere

All data encrypted in transit and at rest using industry-standard protocols.

Activity Logging

Comprehensive audit trails for compliance and accountability.

SOC 2 Aligned

Security controls designed around SOC 2 trust principles.

When you're ready, try ResolveRCM on a real denial — free for 7 days

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Stop rebuilding appeals from scratch.

Generate consistent, complete appeal packets—without EHR integration or workflow disruption.

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