Privacy Policy

Information We Collect

• Account information (name, email, company details)
• Usage metadata (non-PHI)
• Payment data processed by Stripe (ResolveRCM does not store card details)

What We Do Not Collect

• We do not store PHI on our servers
• We do not retain patient identifiers entered during intake

How Data Is Used

• To provide and improve the Service
• To manage billing and account access
• To ensure security and compliance

Data Processing & Storage

• Non-PHI data may be processed temporarily
• PHI is redacted during intake and processing
• Any PHI included at final export is stored only on the user's local device

Third-Party Services

We use trusted providers such as Stripe and Mercury for payments and banking. Their privacy policies apply to their services.

Your Rights

You may request account deletion or data access by contacting support@resolvercm.com.